At Ossion, we respect your privacy and prioritize the protection of your personal information. This Privacy Policy details how we collect, utilize, and safeguard your data when you access our website or use our services.
Information We Collect
1. Personal Information
We collect personal data that you provide when you create an account, place an order, or reach out to us. This includes:
- Full Name
- Email Address
- Mailing Address
- Contact Number
- Payment Details
2. Non-Personal Information
Additionally, we automatically collect certain non-personal data when you interact with our website, including:
- IP Address
- Browser Type
- Operating System
- Referral Sources
- Pages Visited
- Date & Time of Access
How We Use Your Information
We process the collected data for the following purposes:
Order Fulfillment
- Processing and completing transactions
- Sending order confirmations and shipping updates
Customer Assistance
- Addressing inquiries and providing support
Marketing & Communication
- Sending promotional content and updates about our offerings (with the option to opt-out anytime)
Enhancing Services
- Analyzing usage patterns to improve website functionality, products, and services
Security & Fraud Prevention
- Preventing fraudulent activities and ensuring data protection
Sharing of Information
We do not sell, trade, or share your personal data, except in the following circumstances:
Trusted Service Providers
We work with third-party partners who assist in payment processing, shipping, and customer service. These providers adhere to strict confidentiality agreements.
Legal Compliance
We may disclose your data if legally required or in response to government or law enforcement requests.
Business Transactions
In the case of a merger, acquisition, or sale, your data may be transferred to the new organization.
Data Security Measures
We implement comprehensive security measures to protect your data:
- Encryption: Payment and sensitive details are encrypted using SSL technology.
- Access Restrictions: Only authorized personnel have access to stored data.
- Routine Security Audits: We regularly evaluate and enhance security protocols.
Your Rights
You have the right to:
- Access: Request details on the personal data we store.
- Correction: Update incorrect or incomplete information.
- Deletion: Request data removal unless legally required otherwise.
- Opt-Out: Unsubscribe from promotional communications anytime.
To exercise your rights, please contact us at [email protected].
Cookies & Tracking Technologies
We use cookies to optimize your browsing experience. Cookies help us:
- Store user preferences
- Analyze site traffic
- Improve website functionality
You can modify cookie settings in your browser, but some features may be affected.
Third-Party Links
Our website may include links to external sites. Since these sites have independent privacy policies, we are not responsible for their data practices. We advise reviewing their policies before sharing personal information.
Policy Updates
We may revise this Privacy Policy periodically. Any modifications will be posted on this page and will take effect immediately. We recommend checking this page regularly for updates.
Contact Us
For privacy-related inquiries, please reach out to us:
📧 Email: [email protected]
📍 Address: 11 Cadogan Park, Belfast, Northern Ireland, BT9 6HG, United Kingdom
Thank you for choosing Ossion. Your privacy and security remain our top priorities.
