privacy policy

At Ossion, we value your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services.

Information We Collect

  1. Personal Information: We collect personal details that you provide when creating an account, placing an order, or contacting us. This may include:

    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information

  2. Non-Personal Information: We automatically collect non-personal data when you visit our website, such as:

    • IP address
    • Browser type
    • Operating system
    • Referring URLs
    • Pages viewed
    • Date and time of visits

How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending order confirmations and shipping notifications.
  • Customer Support: To assist with inquiries and provide customer support.
  • Marketing: To send promotional materials and updates about our products and services. You may opt-out of marketing emails at any time.
  • Website & Service Improvement: To analyze user behavior and enhance our website, products, and services.
  • Security & Fraud Prevention: To protect against fraud, unauthorized transactions, and ensure the security of our website.

Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your data with trusted third-party partners who help operate our website and process transactions. These providers agree to keep your data confidential.
  • Legal Obligations: We may disclose your data if required by law or in response to valid requests from law enforcement or government agencies.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to new ownership.

Data Security

We take security seriously and implement measures to protect your data, including:

  • Encryption: Sensitive data, including payment details, is encrypted using Secure Socket Layer (SSL) technology.
  • Access Controls: Only authorized personnel have access to your personal information.
  • Regular Security Audits: We continuously review and update our security practices.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Opt-Out: Choose not to receive marketing communications from us.

To exercise these rights, contact us at [email protected].

Cookies

We use cookies to enhance your experience. These small data files help us remember your preferences, analyze website usage, and improve our services. You can disable cookies through your browser settings, but this may limit some website functionalities.

Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and Ossion is not responsible for their practices. We recommend reviewing the privacy policies of any external sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and the revised policy will take effect immediately. Please check back periodically to stay informed.

Contact Us

If you have any questions or concerns about our Privacy Policy, feel free to contact us:

Thank you for trusting Ossion with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.