Shipping policy

Thank you for shopping with Ossion. We are committed to providing you with a seamless shopping experience, including efficient and reliable shipping services. Please review our shipping policy below for more details.

Order Preparation Time

Our products are carefully crafted upon order. The production process takes approximately 1-2 days to ensure the highest quality. Please be patient—exceptional craftsmanship takes time!

Shipping Time

Once your order has been prepared and dispatched, delivery will take approximately 3-5 business days. Delivery times may vary depending on your location and potential delays with shipping carriers.

Free Shipping

We offer free United States shipping on all orders, regardless of the order amount. Enjoy our premium products no matter where you are located.

Taxes and Duties

Customers are not required to pay additional taxes or duties. Ossion covers all applicable taxes and duties, ensuring a hassle-free shopping experience.

Shipping Carriers

We partner with reputable global carriers to ensure your order arrives safely and on time. Our primary shipping partners include:

  • DHL
  • FedEx
  • UPS

Contact Us

If you have any questions or concerns about our shipping policy, feel free to reach out to our customer service team:

📧 Email: [email protected]
📍 Address: 11 Cadogan Park, Belfast, Northern Ireland, BT9 6HG, United Kingdom

Thank you for choosing Ossion. We appreciate your support and are committed to delivering your order promptly and in perfect condition.

✅ Free Shipping Available on Qualifying Orders
📦 Delivery Time: Estimated 2–4 Business Days Post-Processing

💬 Committed to Assisting You Every Step of the Way
📧 Contact Us by Email | Available 9 AM – 5 PM (GMT)

🔄 Simple & Worry-Free Returns and Refunds
Enjoy a smooth, no-hassle experience with every order! 😊

✅ VAT Included – No Hidden Fees!
Pay what you see—no surprises at delivery! 🎉